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Knowledge Based

View articles on AuthTake and questions asked by other users

We designed our page for business for personal so that you can receive product support according to your own purchase method and provide you with the fastest access to information. You can access more detailed information about products and services by viewing this page

Where Can I Download Authtake ?

You can download AuthTake application from App Store and Google Play Store.

Where Can I Find Free Trial ?

You can find our free trial from our Website.

How Can I Contact Sales Department ?

You can reach our sales department from our contact informations. Burdan erişebilirisnizWeb site adresi koy

What Is The Time Limit For Free Trial ?

You can use our free trial up to 30 days with all features. After 30 day your subscription will switch the free package.

How Much Space The Mobile Application Takes Up On The Phone ?

In Android, Authtake application uses 5.1 MB space. In IOS, Authtake application uses 11.1 MB space.

Can It Work With Every IOS/Android Version ?

AuthTake supports İOS 13.0 or higher and for Android 4.2 and higher versions.

Is There Any Advertising Content In The Mobile Application?

No there is not. We care user experience, we are against everything that make your experience overwhelming.

What Data Can The Mobile App Access On The Phone ?

The application will ask you for camera permission so that you can authenticate by scanning a QR code. It will ask for location permission to verify your location.

Does The Mobile App Copy The Data On The Phone ?

We record your phone’s name, IP address, model and operating system in our own servers. The reason we do this is to verify the user by doing a risk analysis and to show you the places and devices you access. Your informations are not shared with third parties.

Do I Have to Use Passwords in Multi Factor Authentication ?

If you don’t want to use passwords, you can use biometrics, QR code, and push notifications.

Can I Use Biometrics If I Don’t Have FIDO Support in Passwordless MFA ?

Through the public key crypthology (PKC) infrastructure, which consists of a public/private key pair developed by AuthTake, Passwordless MFA can be performed on all smartphones.

How Long Can I Keep My Accounts Open in Single Sign-On ?

How long your accounts will remain open can be adjusted according to the admin’s preference. The choices made can be changed later.

How Many Applications Can I Add on Single Sign-On?

This depends on the chosen package. For more detailed information, you can check our edition and prising page.

When The Session Is Terminated In Any Web Application At Authtake SSO, Is The Session Terminated In Other Applications?

Our Authtake SSO product includes single sign out with single sign out feature. Therefore, when you exit a single application with single sign on integration, you will be logged out of all.

 

 

 

 

Can I Reset Every Password in PassKiosk ?

You can reset all your passwords on MS AD, OpenLDAP, SQL Server, Oracle, PostgreSQL with PassKiosk.

Can I Use Remote Workstation Lock / UnLock Without Internet Connection ?

Yes you can use Remote Workstation Lock / UnLock without ınternet. You can choose bluetooth option for this product.

Is There a Limit to the Number of Locking/UnLocking process in Remote Workstation Lock / UnLock?

No there is no limitation. You can use this product whenever you need, wherever you are and how many times you need.

What Is The Time Required For The Computer to Lock or Unlock in Remote Workstation Lock / UnLock ?

Varies depending on your internet speed but takes only a few seconds on average.

How Long After Will I Receive a Notification If My Computer Is Left Unused in Remote Workstation Lock / UnLock ?

Notification sending time is set as 1 minute on the system but it can be personalized.

Is There a Limit to the Number of Passwords Kept in PassBox?

No, there is no limit. You can add as many as you want to add. Also you can choose as many character as you want for a password.

Is Accessing Without Password Cause Security Risks in Passwordless Authentication ?

No It does not cause security risk. On the contrary, it reduces the security risks associated with passwords.

Do I Have to Use Passwords in Multi Factor Authentication ?

If you don’t want to use passwords, you can use biometrics, QR code, and push notifications.

Is There a Limit to the Number of Locking/UnLocking process in Computer Lock / UnLock (via Mobile App) ?

No there is no limit. You can use this product as much as you need and whenever you need.

Can I Use Computer Lock / UnLock (via Mobile App) From Everywhere ?

Yes you can use this product from everywhere in the world.

What Is The Time Required For The Computer to Lock or Unlock in Computer Lock / Unlock (Via Mobile App) Product ?

Varies depending on your internet speed but takes only a few seconds on average.

How Long After Will I Receive a Notification If My Computer Is Left Unused in Computer Lock / Unlock (Via Mobile App) Product ?

Notification sending time is set as 1 minute on the system but it can be personalized.

Can I Delete The User I Want And Add a New User Whenever I Want?

Yes, within your license you can add and delete users as needed.

Can I Specify Which Applications Users Will Access? Can I Change What I Have Determined?

According to user groups, you can specify the applications the groups can access.

Do You Work Special Rates On Top Of a Certain Number Of Customers?

This information is contained in more detail in our additional pricing section.

Can I Upgrade Product Packages? How Do I Pay?

Yes, you can leave the package and move on to a higher package at any time. Your remaining rights of the package you have purchased are obtained and the cost of use is deducted from the price of the new package you will upgrade to, and your use of a new price.

Can I Switch To A Lower Package? How Can I Process The Payment?

Yes, if you wish, you can switch to a lower package after the package you use expires.Your purchase will be adjusted for the package you are switching to.                                                              

Can I Get a Refund If I Cancel My Package?

We are giving you 30 days to experience our product before purchasing it. For this reason, we cannot refund fees after purchase.

Can We Create Application-Based Rules?

Yes you can create  application-based rules.

Can We Create Different Rules For Certain Groups?

Yes you can create different rules for certain groups.

Is There A Feature To Bypass The Entire System?

Yes, the admin can bypass the whole system if needed .

Is There A Feature To Bypass A Single User Without Bypassing The Entire System?

Yes, you can bypass one or more users without bypassing the whole system, if the devices that your users use to access the system are not present or for any other reason.

Can I Integrate AuthTake With Azure AD?

Yes, AuthTake can integrated with Azure AD

Can I Integrate AuthTake With MS Active Directory / OpenLDAP On-Prem?

Yes, AuthTake can integrated with MS Active Directory / OpenLDAP On-Prem

Is There A Country-Based Access Request Blocking Feature?

Yes, you can determine the countries that may receive requests for access to your systems. If there is a request to enter from another country other than the one you have specified, the system automatically detects and blocks it.

Is There A Region-Based Access Request Blocking Feature?

Yes, you can determine the regions that may receive requests for access to your systems. If there is a request to enter from another region other than the one you have specified, the system automatically detects and blocks it.

Is There An Hour-Based Access Request Blocking Feature?

Yes, you can determine the times that may receive requests for access to your systems. If there is a request to enter from another hours other than the one you have specified, the system automatically detects and blocks it.

Can we access the administration panel through a customized subdomain address or domain address?

This facility is available in professional and enterprise packages.

Does AuthTake Works With Firewalls ?

AuthTake can work with all firewalls that have RADIUS server integration support.

Does AuthTake Works With Office 365 Programs ?

Yes, AuthTake works with Office 365 Programs.

Does AuthTake Integrates With Linux ?

Yes, AuthTake supports Linux kernel, RedHat, Fedora, CentOS, Debian, Ubuntu, Amazon 3 and higher versions

Does AuthTake Integrates With Windows ?

Yes, AuthTake supports Windows 8.0 and higher versions.

Does AuthTake Integrates With MacOS ?

Yes, AuthTake supports MacOS 10.10 and higher versions.

Is It Possible To Integrate All Applications With SAML Support Into Authtake ?

Yes, We can integrate all applications to AuthTake if they have SAML support

Can Authtake Integration Be Done For Applications That Do Not Support SAML ?

Yes, We can provide these integrations with AuthTake API.