Almost every technological device in our hands has turned into a puzzle booklet with passwords. But with one difference… Puzzles are fun! Remembering all of our passwords when we need them is a nightmare for many of us. At the same time, we have all experienced how a mistake in one part of the puzzle can make the whole page a mess. And forgetting one of our passwords can turn the systems it is linked to into a chain of puzzle pages with knots in them. IT help desks are mobilizing like soldiers in armor to rescue us from the pit we have fallen into, but all the while, the clock on the wall is ticking away quickly and unplanned costs are emerging. AuthTake PassKiosk aims to save you the trouble.
What is AuthTake PassKiosk and How to Use It?
PassKiosk Self-Service Password Reset service developed by AuthTake for you is a mechanism where you can reset your passwords by yourself. Users can quickly reset forgotten or confused passwords via SMS, security question or multi-factor authentication (MFA). In AuthTake PassKiosk Self-Service Password Reset, new and old passwords are not saved in the system, making the process completely secure. To reset passwords without the need for complex and time-consuming IT processes, users send an SMS to the number specified by the organization by writing “PASSWORD”. The reply from the number contains their new password, so it only takes a few minutes to log in and set a new password. Another option is to click on “forgot password” in the web panel. The alternatives are to answer the security question, enter the verification code sent to the phone, or log in by creating a one-time password (OTP) with the AuthTake mobile application. Although only one of these is sufficient to reset the password, two verification methods can be preferred to increase security.
Save Your Time, Reduce Your Costs
What institutions, organizations and companies want to get away from at great speed is unnecessary workload. Although each stakeholder who has to cope with multiple tasks during working hours makes their own planning to save time, instant interventions are important in business lines based on online systems. For this reason, IT help desks are tasked with responding to users who cannot access the system within a short period of time and providing solutions to their problems as quickly as possible. It is an additional workload for IT teams when every user who cannot log in to the system requests support from help desks for password problems. PassKiosk Self-Service Password Reset solution prevents disruptions caused by lost time during the intervention of the teams. So, this is a way to automate one more workload while reducing the costs you spend on IT teams.
A Facilitative Method for Everyone
AuthTake PassKiosk offers an interface that can be easily implemented by system users who want to reset their password, and another advantage is that you can involve your IT team in the process. Thanks to PassKiosk, help desk staff and IT administrators can open locked accounts more easily and quickly and continue to play an active role in helping users reset their passwords. Thus, the help desk’s chance to intervene in crisis situations is preserved. As we mentioned above, at no point in this process are new or old passwords recorded and cannot be viewed by the help desk. It wouldn’t be wrong to call AuthTake PassKiosk, which is secure, time-saving and reduces costs, the magic pen of your puzzles. To prevent disruptions that may be caused by chain misfortunes, you can contact us now to get more information!
